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Global Intelligence

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Found 551 verified outcomes
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F&A / Tech verified Verified

Working Capital & DSO Optimization

High DSO trapped cash. The Collections team treated all overdue invoices equally. They lacked insight into *why* customers were paying late—was it inability to pay, or a dispute over invoice accuracy?

domain Celonis public Global
Key Outcome Analysis of millions of invoices Primary Impact View Case
HR / Shared Services verified Verified

Global HR Shared Services Optimization

HR Service Desk was overloaded. KPIs showed high 'First Contact Resolution' failure rates. Employees complained about slow turnaround for basic admin tasks. No visibility into why tickets were ping-ponging between departments.

domain Celonis public Global
Key Outcome Analysis of >1 million HR tickets Primary Impact View Case
Manufacturing verified Verified

Production Line & Supply Chain Digital Twin

Production delays in the paint shop rippled through the entire assembly line, causing missed delivery slots. Traditional SCADA systems showed machine status (Up/Down) but not the *process flow* context (e.g., 'Why do cars of Color…

domain Celonis (ProcessGold) public Global
Key Outcome Monitoring of thousands of vehicles daily Primary Impact View Case
Insurance verified Verified

Claims Cycle Time Reduction

Customer satisfaction (NPS) in insurance is correlated to speed of settlement. The insurer faced unexplained delays in specific claim types. Managers suspected process bottlenecks but couldn't pinpoint them in the complex web of legacy claims…

domain Celonis public Global
Key Outcome Analysis of >500,000 claims cases Primary Impact View Case
F&A / Supply Chain verified Verified

Procurement Process & Compliance Standardization

With thousands of employees buying goods, 'Maverick Spend' was rampant. POs were often created *after* the invoice arrived, defeating the purpose of approval workflows. This led to lost negotiated savings and higher processing costs per…

domain Celonis public Global
Key Outcome Analysis of >$20B in spend Primary Impact View Case
Supply Chain / F&A verified Verified

Order-to-Cash (O2C) Throughput Optimization

During COVID-19, order volumes fluctuated wildly, and logistics were disrupted. The central team lacked visibility into why thousands of orders were blocked in the ERP system. Manual investigation of credit holds and price discrepancies delayed…

domain Celonis public Global
Key Outcome Analysis of >1 million annual orders Primary Impact View Case
Manufacturing verified Verified

Supplier Risk & Performance Monitoring

Supplier risk was assessed once during onboarding and then ignored. The company lacked real-time visibility into the financial stability of its sub-tier supply chain, creating exposure to sudden disruptions.

domain Ivalua / Dun & Bradstreet public Global
Key Outcome Monitoring of thousands of strategic suppliers Primary Impact View Case
Manufacturing verified Verified

Continuous Close & Account Reconciliation

Global close took too long. Accountants spent weeks manually reconciling thousands of bank accounts and intercompany balances using Excel. Errors were often found late, risking restatements.

domain BlackLine public Global
Key Outcome Automation of >50% of reconciliations Primary Impact View Case
Retail verified Verified

Working Capital Marketplace (Supply Chain Finance)

Suppliers wanted early payment. The retailer wanted to preserve cash or earn a return. Traditional bank-led Supply Chain Finance programs were rigid and only available to the largest suppliers.

domain C2FO public Global
Key Outcome Participation of thousands of suppliers Primary Impact View Case
Insurance verified Verified

Digital Mailroom & Data Extraction

Paper volume was overwhelming. Invoices sat on desks for days, leading to lost documents and missed payment deadlines. Searching for historical paper invoices was costly.

domain Kofax / Hyland public Global
Key Outcome Processing of >100 million pages Primary Impact View Case
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