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Quick Filters: Reset Generative AI Supply Chain
Found 551 verified outcomes
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Banking verified Verified

Autonomous Customer Service Agents

Rapid user growth created a linear scaling challenge for customer support. Managing 2.3 million conversations required a massive human workforce, driving up operating costs and resulting in varying service quality and long resolution times (avg…

domain OpenAI public Global
Key Outcome $40M USD projected profit improvement (2024) Primary Impact View Case
Banking verified Verified

Automated Financial Group Reporting (FinOps)

The bank's financial close process involved consolidating data from hundreds of subsidiaries and disparate legacy systems. Manual reconciliation and aggregation were time-consuming, prone to error, and delayed the availability of critical financial data for executive…

domain SAP public Global
Key Outcome 70% reduction in financial close cycle time Primary Impact View Case
Banking verified Verified

Predictive Settlement Failure Analytics

The transition to T+1 settlement cycles compressed the window for resolving trade discrepancies. With ~2% of US Treasury transactions failing daily, the inability to predict failures created significant capital costs, liquidity risks, and operational friction…

domain Google Cloud public Global
Key Outcome Predicts 40% of failures in Fed-eligible securities Primary Impact View Case
Banking verified Verified

Generative AI for Developer Velocity

The bank operates a massive, complex legacy technology estate with an annual spend of ~$12B. Manual coding processes, technical debt, and routine maintenance tasks constrained developer velocity and diverted senior engineering talent from high-value architectural…

domain Microsoft / GitHub public Global
Key Outcome 100,000 developer hours saved per week Primary Impact View Case
Banking verified Verified

Probabilistic Financial Crime Compliance (AML)

Legacy rules-based AML systems were generating >95% false positives, creating a 'needle in a haystack' operational crisis. Compliance teams were overwhelmed by noise, spending vast resources adjudicating legitimate transactions rather than investigating complex criminal networks.

domain Google Cloud public Global
Key Outcome 60% reduction in false positive alerts Primary Impact View Case
Banking verified Verified

Knowledge Retrieval & Synthesis for Wealth Management

Financial advisors faced structural inefficiencies due to a 'search-and-retrieve' knowledge management model. Querying fragmented databases for market research, investment commentary, and compliance guidelines consumed disproportionate billable hours, limiting capacity for high-value client interpretation and relationship…

domain OpenAI public Global
Key Outcome 98% adoption rate among advisor teams Primary Impact View Case
Supply Chain / F&A verified Verified

Maverick Buying Reduction in Indirect Procurement

Employees were bypassing the e-procurement catalog to buy items directly from non-preferred vendors, resulting in higher costs and invoice processing friction (Non-PO invoices).

domain Celonis public Global
Key Outcome Reduction in off-contract spend Primary Impact View Case
F&A / Operations verified Verified

Software Delivery Process Optimization

Legacy systems were built for shipping MRI machines, not downloading software. The new digital order process was manual and prone to errors, leading to revenue leakage and customer frustration.

domain Celonis public Global
Key Outcome Optimization of digital fulfillment flow Primary Impact View Case
Banking verified Verified

KYC/CLM Process Streamlining

Onboarding corporate clients took too long, leading to drop-offs. The process was opaque, spanning front-office, compliance, and ops. Regulators demanded faster refresh cycles for existing clients.

domain Celonis / Internal public Global
Key Outcome Analysis of thousands of KYC cases Primary Impact View Case
Supply Chain / Aviation verified Verified

Aviation MRO (Maintenance) Turnaround

Turnaround times for maintenance checks were inconsistent. Delays were often blamed on 'missing parts', but the root cause was unclear—was it late ordering, vendor delay, or internal logistics? Every hour of delay cost significant revenue.

domain Celonis public Global
Key Outcome Optimization of MRO workflows Primary Impact View Case
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