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Non-Profit Healthcare verified Verified Outcome TRL 9

Patient Care Center Transformation

domain Client: A leading non-profit healthcare organization handshake Provider: Salesforce Health Cloud / Data Cloud schedule Deploy: 2023
85 Impact
Enterprise Ready
Evidence Score: B/10
Strength: Medium

Executive Summary

ANALYST: COI RESEARCH

Unification of donor and patient data to provide holistic financial and medical support.

rate_review Analyst Verdict

"Low Risk. Massive scale metrics indicate successful removal of manual process bottlenecks."

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Full Audit Report Available Includes Risk Register, Technical Specs & Compliance Data.

warning The Challenge

Fractured data meant patient interactions with the helpline were disconnected from financial assistance applications, preventing holistic support and efficient case resolution.

psychology The Solution

Used Salesforce Data Cloud to ingest and harmonize data from legacy systems into a unified patient profile, enabling 360-degree support.

settings_suggest Technical & Deployment Specs

Integrations
Legacy Databases
Deployment Model
SaaS
Data Classification
PHI / Donor Data
Estimated TCO / ROI
Moderate
POC Summary ( to )

"N/A"

shield Risk Register & Mitigation

Risk Factor Severity Mitigation Strategy
Data Quality Medium Data Cloud harmonization rules

trending_up Impact Trajectory

Audited value realization curve

600% increase in patients helped Verified Outcome
Primary KPI40% increase in online engagement
Audit CycleUnified view of patient journey

policy Compliance & Gov

  • Standards: HIPAA
  • Maturity (TRL): 9
  • Evidence Score: B/10
  • Data Class: PHI / Donor Data

folder_shared Verified Assets

description
Verified Case Study
PDF • Version 1
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Technical Audit
PDF • Audited
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The "Blind Verification" Protocol

How we verified these outcomes for A leading non-profit healthcare organization without exposing sensitive IP or identities.

Private
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1. Raw Evidence

Audit ID: #PRIV-476
Evidence: Direct SQL Logs
Public
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2. Verified Asset

Outcome: Verified
Ref ID: #COI-476

Strategic Action Center

Identify your current stage and take the next step.

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