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Quick Filters: Reset Generative AI Supply Chain
Found 551 verified outcomes
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Banking verified Verified

Post-Merger Contact Center Unification

The merger created an entity with two distinct, incompatible legacy contact center environments. Agents could not easily transfer calls between legacy lines of business, creating a disjointed client experience. Attempting to integrate the existing on-premise…

domain Amazon Connect public Global
Key Outcome Unification of agent desktop/routing Primary Impact View Case
Banking verified Verified

Cloud-Native Niche Digital Banking

The bank acquired a digital lending platform focused on doctors and dentists but needed to scale it into a full-service digital bank. Running this agile, digital-first brand on the bank's legacy on-premise infrastructure would have…

domain Google Cloud public Global
Key Outcome Expansion of customer base in healthcare segment Primary Impact View Case
Banking verified Verified

Cloud ERP & Financial Reporting Migration

The institution operated on legacy, on-premise ERP systems that were expensive to maintain and lacked the flexibility to support rapid business changes. This rigidity slowed down financial closing processes and made it difficult to integrate…

domain Oracle Cloud public Global
Key Outcome Reduction in hardware maintenance costs Primary Impact View Case
Banking verified Verified

AI-Based Cash Flow Forecasting

Customers frequently experienced liquidity gaps due to income and expense timing mismatches, eroding trust under fee-based overdraft models.

domain Internal public Global
Key Outcome Reduced overdraft incidents Primary Impact View Case
Banking verified Verified

Generative AI for Software Engineering Productivity

Maintenance of complex legacy systems required scarce specialist skills, slowing development and increasing operational risk.

domain Fujitsu public Global
Key Outcome Higher developer output Primary Impact View Case
Banking verified Verified

Digital Transformation Cloud Partnership

High on-premise infrastructure costs and slow development cycles limited competitiveness in digital banking services.

domain Google Cloud public Global
Key Outcome Reduced infrastructure footprint Primary Impact View Case
Banking verified Verified

Cross-Border Core Banking Consolidation

Operating multiple national cores resulted in duplicated costs, inconsistent products, and operational complexity that constrained regional integration.

domain Temenos public Global
Key Outcome Multiple legacy cores retired Primary Impact View Case
Banking verified Verified

Cloud-Native Core Banking Migration

Legacy core banking platforms imposed high cost-to-serve and slow product innovation, particularly for digitally active retail customers. A full-scale replacement carried unacceptable operational risk.

domain Thought Machine public Global
Key Outcome Progressive customer migration Primary Impact View Case
Banking verified Verified

Member Service Workflow Automation

Service agents were required to navigate multiple disconnected legacy systems to resolve routine member inquiries. This fragmented workflow increased average handle time, training complexity, and error rates, while limiting the institution’s ability to scale service…

domain Pega public Global
Key Outcome Lower average handle time Primary Impact View Case
Banking verified Verified

AI-Based Cash Flow Forecasting

Customers frequently encountered unexpected cash shortfalls due to timing mismatches between income and expenses. Traditional overdraft models relied on punitive fees, eroding trust and increasing customer attrition.

domain Internal public Global
Key Outcome Customer fee savings achieved Primary Impact View Case
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