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Healthcare & Life Sciences verified Verified Outcome TRL 9

Observability for Clinical Uptime

domain Client: A major academic medical center handshake Provider: Splunk schedule Deploy: 2023
85 Impact
Enterprise Ready
Evidence Score: B/10
Strength: Medium

Executive Summary

ANALYST: COI RESEARCH

Use of data analytics for IT observability to prevent downtime in critical clinical applications.

rate_review Analyst Verdict

"Low Risk. Operational resilience is critical for patient safety; observability tools are now effectively 'clinical' infrastructure."

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Full Audit Report Available Includes Risk Register, Technical Specs & Compliance Data.

warning The Challenge

IT downtime in a hospital isn't just an inconvenience; it impacts patient care. The organization lacked real-time visibility into the health of critical apps like Epic and imaging systems.

psychology The Solution

Deployed Splunk to ingest logs and metrics from across the IT stack. Created dashboards to visualize performance and alert on anomalies before they caused outages.

settings_suggest Technical & Deployment Specs

Integrations
EHR / Infrastructure
Deployment Model
SaaS / On-Prem
Data Classification
System Logs / Operational
Estimated TCO / ROI
Moderate
POC Summary ( to )

"N/A"

shield Risk Register & Mitigation

Risk Factor Severity Mitigation Strategy
Data Ingestion Costs Medium Filter non-critical logs

trending_up Impact Trajectory

Audited value realization curve

Reduced Mean Time to Resolution (MTTR) Verified Outcome
Primary KPIMaintained high availability for Epic EHR
Audit CycleProactive detection of potential outages

policy Compliance & Gov

  • Standards: HIPAA
  • Maturity (TRL): 9
  • Evidence Score: B/10
  • Data Class: System Logs / Operational

folder_shared Verified Assets

description
Verified Case Study
PDF • Version 1
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Technical Audit
PDF • Audited
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Security Architecture

The "Blind Verification" Protocol

How we verified these outcomes for A major academic medical center without exposing sensitive IP or identities.

Private
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1. Raw Evidence

Audit ID: #PRIV-487
Evidence: Direct SQL Logs
Public
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2. Verified Asset

Outcome: Verified
Ref ID: #COI-487

Strategic Action Center

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