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F&A / Tech verified Verified Outcome TRL 9

Working Capital & DSO Optimization

domain Client: A global technology hardware company handshake Provider: Celonis schedule Deploy: Q4 2020 (Results)
92 Impact
Enterprise Ready
Evidence Score: 5/10
Strength: High

Executive Summary

ANALYST: COI RESEARCH

To improve cash flow, the company focused on Days Sales Outstanding (DSO). Process mining analyzed the Collections process, identifying that invoices with specific errors (e.g., missing PO number) were consistently paid late. By fixing these upstream errors and prioritizing collection calls based on customer payment behavior, they accelerated cash intake.

rate_review Analyst Verdict

"Direct impact on the balance sheet. Reducing DSO by even 1 day for a company the size of Dell frees up millions in free cash flow. Process mining shifts Collections from 'calling everyone' to 'calling the right people at the right time'."

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Full Audit Report Available Includes Risk Register, Technical Specs & Compliance Data.

warning The Challenge

High DSO trapped cash. The Collections team treated all overdue invoices equally. They lacked insight into *why* customers were paying late—was it inability to pay, or a dispute over invoice accuracy?

psychology The Solution

Analyzed Accounts Receivable data. Discovered that a specific subset of invoices generated disputes due to data mismatch. Fixed the upstream billing logic. Implemented a 'Collections Prioritization' list based on the likelihood of payment (predicted by the tool).

settings_suggest Technical & Deployment Specs

Integrations
Oracle / SAP
Deployment Model
SaaS
Data Classification
Financial
Estimated TCO / ROI
High
POC Summary (2019-01-01 to 2020-01-01)

"N/A"

shield Risk Register & Mitigation

Risk Factor Severity Mitigation Strategy
Customer Relationship Medium Ensuring automated dunning notices are accurate to avoid offending good clients.
Data Latency Low Daily refresh of AR data.

trending_up Impact Trajectory

Audited value realization curve

Analysis of millions of invoices Verified Outcome
Primary KPIReduction in Days Sales Outstanding (DSO)
Audit CycleImprovement in collector productivity

policy Compliance & Gov

  • Standards: SOX
  • Maturity (TRL): 9
  • Evidence Score: 5/10
  • Data Class: Financial

folder_shared Verified Assets

description
Verified Case Study
PDF • Version 1
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Technical Audit
PDF • Audited
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Security Architecture

The "Blind Verification" Protocol

How we verified these outcomes for A global technology hardware company without exposing sensitive IP or identities.

Private
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1. Raw Evidence

Audit ID: #PRIV-948
Evidence: Direct SQL Logs
Public
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2. Verified Asset

Outcome: Verified
Ref ID: #COI-948

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