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Retail verified Verified Outcome TRL 9

Scan & Go (Mobile Checkout)

domain Client: A major warehouse club retailer handshake Provider: Internal schedule Deploy: Q4 2019 (Refinement)
94 Impact
Enterprise Ready
Evidence Score: 5/10
Strength: Very High

Executive Summary

ANALYST: COI RESEARCH

To bypass the notorious exit queues at warehouse clubs, the retailer developed a robust mobile app feature allowing members to scan barcodes as they shop and pay via the app. The exit process involves a simple digital receipt scan by the door greeter (now often automated by computer vision arches).

rate_review Analyst Verdict

"The most successful implementation of mobile self-scanning in the US. Unlike other retailers who rolled it back due to theft, the membership model (verified identity) reduces risk. It is a massive convenience driver that justifies the membership fee."

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Full Audit Report Available Includes Risk Register, Technical Specs & Compliance Data.

warning The Challenge

Warehouse clubs have large baskets and slow checkout processes. Long lines at the exit are the #1 complaint of members, threatening renewal rates.

psychology The Solution

The app uses the phone's camera to scan UPCs. It connects to the store's price database. Payment is tokenized. The 'receipt' is a QR code on the screen. Recent upgrades use computer vision at the exit arch to verify the cart contents match the digital receipt without stopping.

settings_suggest Technical & Deployment Specs

Integrations
POS, Membership DB
Deployment Model
Mobile App
Data Classification
Transactional
Estimated TCO / ROI
Low (Software focus)
POC Summary (2016-01-01 to 2017-01-01)

"Launched in 2016, refined continually."

shield Risk Register & Mitigation

Risk Factor Severity Mitigation Strategy
Theft / Missed Scans High Exit receipt checks (human or AI); random audits.
Wi-Fi Connectivity Medium Investment in high-density store Wi-Fi.

trending_up Impact Trajectory

Audited value realization curve

Millions of monthly active users Verified Outcome
Primary KPIReduction in checkout time to <1 minute
Audit CycleIncrease in membership renewal rates

policy Compliance & Gov

  • Standards: PCI-DSS
  • Maturity (TRL): 9
  • Evidence Score: 5/10
  • Data Class: Transactional

folder_shared Verified Assets

description
Verified Case Study
PDF • Version 1
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Technical Audit
PDF • Audited
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Security Architecture

The "Blind Verification" Protocol

How we verified these outcomes for A major warehouse club retailer without exposing sensitive IP or identities.

Private
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1. Raw Evidence

Audit ID: #PRIV-829
Evidence: Direct SQL Logs
Public
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2. Verified Asset

Outcome: Verified
Ref ID: #COI-829

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