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Logistics verified Verified Outcome TRL 9

Real-Time Logistics Intelligence

domain Client: A global courier delivery services company handshake Provider: Microsoft Azure / Dynamics 365 schedule Deploy: Q2 2020 (Partnership)
88 Impact
Enterprise Ready
Evidence Score: 5/10
Strength: High

Executive Summary

ANALYST: COI RESEARCH

To compete with Amazon's vertical integration, the courier partnered with the cloud provider to build 'FedEx Surround'. This platform analyzes near real-time data from packages (location, weather, traffic) to provide premium insights to merchants, enabling proactive intervention if a critical shipment (e.g., medical supplies) is at risk of delay.

rate_review Analyst Verdict

"A strategic data monetization play. It moves the carrier from a commodity hauler to a data-driven partner. The value proposition shifts from 'we move boxes' to 'we ensure business continuity'."

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Full Audit Report Available Includes Risk Register, Technical Specs & Compliance Data.

warning The Challenge

Merchants lacked visibility into shipment risks until it was too late. Standard tracking showed 'where' a package was, but not 'why' it might be late or 'what' to do about it. The carrier had the data but it was locked in legacy mainframes.

psychology The Solution

FedEx Surround is built on Azure. It ingests millions of data points daily. Using AI, it predicts disruptions (e.g., a hurricane blocking a route) and recommends re-routing. It integrates deeply with Dynamics 365 to surface these insights directly to the merchant's CRM.

settings_suggest Technical & Deployment Specs

Integrations
Dynamics 365
Deployment Model
SaaS / Cloud
Data Classification
Logistics Data
Estimated TCO / ROI
Medium
POC Summary (2020-05-01 to 2021-01-01)

"Initial rollout for vaccine distribution."

shield Risk Register & Mitigation

Risk Factor Severity Mitigation Strategy
Data Latency Medium Edge processing for scanner data.
Adoption Low Integration into existing Dynamics 365 workflows.

trending_up Impact Trajectory

Audited value realization curve

Processing of 16 million daily packages data Verified Outcome
Primary KPIGranular weather/traffic overlay integration
Audit CycleReduction in lost/delayed critical shipments

policy Compliance & Gov

  • Standards: Trade Regulations
  • Maturity (TRL): 9
  • Evidence Score: 5/10
  • Data Class: Logistics Data

folder_shared Verified Assets

description
Verified Case Study
PDF • Version 1
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Technical Audit
PDF • Audited
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Security Architecture

The "Blind Verification" Protocol

How we verified these outcomes for A global courier delivery services company without exposing sensitive IP or identities.

Private
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1. Raw Evidence

Audit ID: #PRIV-852
Evidence: Direct SQL Logs
Public
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2. Verified Asset

Outcome: Verified
Ref ID: #COI-852

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