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Found 551 verified outcomes
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Fraud & Security

Real-Time Transactional RiskOps

As payment speeds increased with the advent of instant payment rails, sophisticated fraud attacks such as Authorized Push Payment (APP) scams and account takeovers were outpacing the bank's legacy rules-based engines. These older systems produced…

domain Feedzai public Global
Key Outcome Millisecond Response Time Primary Impact View Case
Data Analytics

Cloud-Native Data Warehouse Transformation

The bank's on-premise legacy data warehouses (Teradata) were unable to scale efficiently to meet the exploding demand for real-time analytics and concurrent user queries. During peak times, such as Black Friday or end-of-month reporting, analysts…

domain Snowflake public Global
Key Outcome Unlimited Concurrency Scaling (Verified) Primary Impact View Case
Banking

GenAI-Powered Knowledge Synthesis for Wealth Management

The wealth management division possessed a massive, unstructured repository of intellectual capital, including over 100,000 investment research reports, internal policies, and market outlooks. Financial advisors spent a disproportionate amount of their workweek manually searching through…

domain OpenAI public Global
Key Outcome 98% Advisor Adoption Rate (Reported) Primary Impact View Case
Banking verified Verified

Cloud Migration for African Banking Operations

Operating on-premise data centers across 20 distinct African markets presented massive logistical, maintenance, and stability challenges. The lack of scalable infrastructure hindered the bank's ability to launch consistent digital services to the unbanked population or…

domain AWS public Global
Key Outcome Migration of production workloads Primary Impact View Case
Banking verified Verified

CRM & Customer Insights Platform

The bank possessed a vast amount of customer data, but it was siloed between the physical branch network and digital channels. Branch advisors often lacked visibility into a client's recent digital interactions, leading to disjointed…

domain Salesforce public Global
Key Outcome Single view of customer for all advisors Primary Impact View Case
Banking verified Verified

Immutable Ledger for Massive Scale

As a hyper-growth digital challenger, the bank needed a core ledger that could scale indefinitely without the performance degradation or locking issues common in traditional relational databases. They also required perfect auditability of every state…

domain Datomic (Cognitect) public Global
Key Outcome Cost to serve per customer <$1 Primary Impact View Case
Banking verified Verified

Cloud-Enabled Digital Agility

The pace of digital innovation was being slowed by on-premise infrastructure provisioning cycles. The bank needed a more flexible environment to build, test, and deploy new mobile and web features to meet rising customer expectations…

domain Microsoft Azure public Global
Key Outcome Increased frequency of app updates Primary Impact View Case
Banking verified Verified

Core Banking Modernization Platform

Aging legacy core systems constrained the bank's ability to launch new products quickly and process transactions in real-time. The monolithic nature of the old mainframe environment made integration with third-party fintechs difficult and expensive, threatening…

domain FIS public Global
Key Outcome Platform modernization milestones met Primary Impact View Case
Banking verified Verified

Proactive Fee Avoidance Alerts

Customer satisfaction was suffering due to punitive overdraft fees, a common industry pain point. The bank identified that many overdrafts were accidental and that penalizing them eroded long-term customer loyalty and trust, despite generating short-term…

domain Internal (Proprietary) public Global
Key Outcome Consistently high NPS rankings Primary Impact View Case
Banking verified Verified

AI Agent Assist & Knowledge Discovery

Contact center agents faced high turnover and long training ramp-up times. When on calls, they had to navigate complex, fragmented knowledge bases to find answers for customer queries, leading to long hold times and inconsistent…

domain IBM Watson public Global
Key Outcome Reduction in average handle time (AHT) Primary Impact View Case
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