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Healthcare verified Verified Outcome TRL 9

Ambient Clinical Intelligence (DAX)

domain Client: A major conversational AI provider (acquired by MSFT) handshake Provider: Microsoft Azure schedule Deploy: Q1 2020 (Launch)
95 Impact
Enterprise Ready
Evidence Score: 5/10
Strength: Very High

Executive Summary

ANALYST: COI RESEARCH

To combat physician burnout, the provider developed the 'Dragon Ambient eXperience' (DAX). Running on Azure, this system uses ambient microphones to capture the natural conversation between doctor and patient. AI then automatically documents the encounter, generating a structured clinical note in the EHR, allowing the doctor to focus on the patient instead of typing.

rate_review Analyst Verdict

"The 'Holy Grail' of clinical workflow. Physician burnout from EMR data entry is a critical systemic risk. By successfully automating the documentation burden via secure cloud AI, this solution returns hours of productivity to providers and improves the human connection in care."

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Full Audit Report Available Includes Risk Register, Technical Specs & Compliance Data.

warning The Challenge

Doctors spend up to 2 hours documenting for every 1 hour of patient care. This 'pajama time' leads to burnout. Typing during visits creates a barrier with the patient. Existing dictation tools still required explicit commands and editing.

psychology The Solution

DAX streams audio to Azure securely. It combines speech recognition with natural language generation (GPT-4 integration in later versions) to synthesize the conversation into a SOAP note. It filters out small talk and captures medical facts.

settings_suggest Technical & Deployment Specs

Integrations
Epic, Cerner (EHR)
Deployment Model
SaaS
Data Classification
PHI (Protected Health Information)
Estimated TCO / ROI
Medium
POC Summary (2019-01-01 to 2020-01-01)

"N/A"

shield Risk Register & Mitigation

Risk Factor Severity Mitigation Strategy
Hallucination / Accuracy Critical Human-in-the-loop quality review (QDS) before note finalization.
Patient Consent High Explicit consent required for recording.

trending_up Impact Trajectory

Audited value realization curve

Reduction of ~7 minutes documentation per patient Verified Outcome
Primary KPIHigh provider satisfaction / retention
Audit CycleProcessing millions of encounters annually

policy Compliance & Gov

  • Standards: HIPAA
  • Maturity (TRL): 9
  • Evidence Score: 5/10
  • Data Class: PHI (Protected Health Information)

folder_shared Verified Assets

description
Verified Case Study
PDF • Version 1
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Technical Audit
PDF • Audited
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Security Architecture

The "Blind Verification" Protocol

How we verified these outcomes for A major conversational AI provider (acquired by MSFT) without exposing sensitive IP or identities.

Private
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1. Raw Evidence

Audit ID: #PRIV-850
Evidence: Direct SQL Logs
Public
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2. Verified Asset

Outcome: Verified
Ref ID: #COI-850

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