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Found 7 verified outcomes
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Telecom verified Verified

Dynamic Discounting & Supplier Portal

Suppliers faced cash flow pressure and constantly called AP for status updates. The company wanted to improve 'Free Cash Flow' but also needed to keep its critical supply chain healthy.

domain Taulia / SAP public Global
Key Outcome Onboarding of thousands of suppliers Primary Impact View Case
Telecom verified Verified

Legacy Network Data Liberation

Data was locked in thousands of legacy systems (Mainframes, on-prem databases). Accessing it for AI projects took months of integration work. The company wanted to use AI to predict network faults but couldn't get the…

domain Google Cloud public Global
Key Outcome Migration of data workloads to cloud Primary Impact View Case
Telecom verified Verified

Customer 360 Data Mesh

Agents had to toggle between 15 screens to help a customer. The data warehouse was too slow (T+1 day) to reflect recent events (e.g., a dropped call 5 minutes ago). Innovation was stifled by the…

domain Internal / Cloud public Global
Key Outcome Real-time data availability for agents Primary Impact View Case
Telecom verified Verified

Global Telecom Data Ocean & Product Catalog

The group could not leverage its global scale because each country operated as a data silo with different definitions of 'churn' or 'ARPU'. Developing a fraud model in Italy required starting from scratch in Germany.

domain Google Cloud public Global
Key Outcome Ingestion of >50PB of data Primary Impact View Case
CX / Telecom verified Verified

Dynamic Data Masking for Customer Support

Call center agents needed access to customer profiles to solve billing issues. However, granting full access led to incidents of data exfiltration (stealing SSNs). Completely hiding data prevented agents from verifying customer identity.

domain Informatica / Internal public Global
Key Outcome Masking of 100% of SSNs by default Primary Impact View Case
Telecom verified Verified

Global Data Ocean (Nucleus)

Each local market (e.g., Vodafone Germany, Vodafone UK) defined data differently and ran local data warehouses. This prevented the global HQ from having a real-time view of business performance or deploying AI tools (like fraud…

domain Google Cloud public Global
Key Outcome Ingestion of >8,000 data feeds Primary Impact View Case
Telecom verified Verified

Telecom Network Cloud (5G Core)

Building and maintaining a carrier-grade cloud to run 5G network functions (VNF/CNF) is capital intensive and not a core differentiator for a telco. The operator faced spiraling costs trying to compete with hyperscalers in cloud…

domain Microsoft Azure public Global
Key Outcome Migration of Tier-1 5G Core to Public Cloud Primary Impact View Case