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Found 110 verified outcomes
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Banking verified Verified

Co-Browsing with Field Masking

Customers stuck on complex forms (mortgage applications) would call support. Agents had to 'fly blind', guessing what the user was seeing. Full screen sharing was prohibited by security policy due to the risk of agents…

domain Glia public Global
Key Outcome Reduction in AHT by >10% Primary Impact View Case
Banking verified Verified

BCBS 239 Risk Data Aggregation

During the 2008 crisis, banks couldn't aggregate their risk exposure quickly because data was hidden in spreadsheets and legacy systems with no common definitions. Regulators (Basel Committee) mandated that G-SIBs must have fully governed, automated…

domain Informatica / Internal public Global
Key Outcome Mapping of thousands of Critical Data Elements (CDEs) Primary Impact View Case
Banking verified Verified

Federated Data Mesh Implementation

The central data lake became a bottleneck. Ingesting data took months due to central team capacity, and data quality was poor because the central engineers didn't understand the domain-specific data (e.g., nuances of mortgage rates).…

domain AWS / Internal public Global
Key Outcome Creation of >100 governed data products Primary Impact View Case
Banking verified Verified

Cloud Data Governance & Privacy

Operating fully in the cloud requires a different governance model than perimeter-based on-premise security. The bank needed to ensure that thousands of developers could provision resources without accidentally exposing sensitive customer financial data to the…

domain Snowflake / AWS public Global
Key Outcome Closure of 8 data centers Primary Impact View Case
Banking verified Verified

Cloud-Native Clearing Bank

Fintechs and new digital banks needed access to national payment rails to offer accounts to customers. However, accessing these rails required sponsorship from legacy 'Big 4' clearing banks, whose systems were slow, batch-based, and expensive…

domain Microsoft Azure public Global
Key Outcome Millions of transactions processed Primary Impact View Case
Banking verified Verified

Hybrid Robo-Advisory at Scale

Investors were increasingly fee-sensitive and moving away from expensive traditional active management. However, pure 'robo-advisors' lacked the emotional reassurance and complex financial planning capabilities (estate planning, tax efficiency) that human advisors provide, creating a gap…

domain Internal public Global
Key Outcome Hundreds of billions in AUM gathered Primary Impact View Case
Banking verified Verified

Embedded Corporate Banking APIs

Corporate treasurers struggled with the inefficiency of logging into multiple proprietary banking portals to manage cash, initiate payments, and download statements. This 'swivel chair' integration between their internal ERP systems and banking partners was prone…

domain Internal public Global
Key Outcome Process billions in API flows daily Primary Impact View Case
Banking verified Verified

Consumer Carbon Footprint Tracking

Consumers are increasingly concerned about climate change but lack visibility into the environmental impact of their daily spending habits. The bank wanted to support its net-zero commitments and engage customers on sustainability without forcing them…

domain Cogo public Global
Key Outcome Millions of users accessed the feature Primary Impact View Case
Banking verified Verified

VR for Employee Soft Skills Training

Training frontline employees on soft skills (empathy with distressed clients) and high-stakes safety protocols (bank robberies) is difficult to do effectively in a classroom setting. Role-playing is inconsistent, and traditional e-learning fails to replicate the…

domain Strivr / Oculus public Global
Key Outcome Thousands of headsets deployed Primary Impact View Case
Banking verified Verified

Digital Bond Issuance on Ethereum

Debt capital markets are plagued by manual reconciliation, multiple intermediaries, and slow settlement times (T+2 or T+3). This inefficiency increases the cost of issuance and traps liquidity during the settlement period, while lacking a single…

domain Goldman Sachs / Santander / Societe Generale public Global
Key Outcome Successful issuance on public chain Primary Impact View Case
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