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Finance / Data verified Verified Outcome TRL 9

Automated Privacy Subject Rights (DSAR)

domain Client: A global consumer credit reporting agency handshake Provider: OneTrust schedule Deploy: Q1 2020 (GDPR/CCPA)
90 Impact
Enterprise Ready
Evidence Score: 5/10
Strength: High

Executive Summary

ANALYST: COI RESEARCH

Facing millions of potential 'Data Subject Access Requests' (DSARs) under GDPR and CCPA, the agency automated the intake, verification, and fulfillment of these requests. A policy-driven portal allows consumers to request their data, which triggers automated workflows to fetch, compile, and securely deliver the report without manual agent intervention.

rate_review Analyst Verdict

"Compliance at scale. For a data broker, privacy requests are a massive operational cost center. Automating this process turns a legal burden into a seamless, self-service customer experience, reducing cost-per-request from hundreds of dollars to pennies."

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Full Audit Report Available Includes Risk Register, Technical Specs & Compliance Data.

warning The Challenge

New privacy laws gave consumers the right to see what data companies held on them. Manual processing involved verifying ID, querying mainframes, redacting third-party info, and mailing PDFs. This was slow, expensive, and unscalable.

psychology The Solution

Implemented OneTrust Privacy Management. The public portal authenticates the user. The backend orchestrates API calls to data repositories. Policy rules automatically redact sensitive fields before generating the PDF. The secure download link is emailed to the user.

settings_suggest Technical & Deployment Specs

Integrations
Mainframe, Cloud Data Lake
Deployment Model
SaaS
Data Classification
Consumer Credit Data
Estimated TCO / ROI
Medium
POC Summary (2018-01-01 to 2019-01-01)

"N/A"

shield Risk Register & Mitigation

Risk Factor Severity Mitigation Strategy
Identity Verification Critical Strong authentication (KBA/2FA) to prevent data theft via DSAR.
Data Completeness Medium Regular discovery scans to find new data sources.

trending_up Impact Trajectory

Audited value realization curve

Automation of >100,000 requests annually Verified Outcome
Primary KPIReduction in cost-per-request by >90%
Audit Cycle100% compliance with statutory deadlines

policy Compliance & Gov

  • Standards: GDPR, CCPA, FCRA
  • Maturity (TRL): 9
  • Evidence Score: 5/10
  • Data Class: Consumer Credit Data

folder_shared Verified Assets

description
Verified Case Study
PDF • Version 1
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Technical Audit
PDF • Audited
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Security Architecture

The "Blind Verification" Protocol

How we verified these outcomes for A global consumer credit reporting agency without exposing sensitive IP or identities.

Private
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1. Raw Evidence

Audit ID: #PRIV-886
Evidence: Direct SQL Logs
Public
public

2. Verified Asset

Outcome: Verified
Ref ID: #COI-886

Strategic Action Center

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