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Banking TRL TRL 9

Client Lifecycle Management (CLM) Automation

domain Client: European Banking Giant handshake Provider: Fenergo schedule Deploy: 12 Months
89 Impact
Enterprise Ready
Evidence Score: 8/10
Strength: Tier 2

Executive Summary

ANALYST: COI RESEARCH

Deployment of an end-to-end Client Lifecycle Management platform to unify onboarding, KYC, and regulatory compliance processes.

rate_review Analyst Verdict

"Essential for global banks to manage regulatory divergence; implementation complexity is high due to legacy backend integration requirements."

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Full Audit Report Available Includes Risk Register, Technical Specs & Compliance Data.

warning The Challenge

The corporate onboarding process was highly fragmented across different geographies and product lines, relying on manual data entry, spreadsheets, and email exchanges. This operational silo created a poor client experience, with onboarding times often stretching into months. Furthermore, keeping up with diverging regulatory requirements (KYC, AML, ESG, MiFID II) across multiple jurisdictions manually resulted in high compliance costs and a significant risk of human error during the due diligence process.

psychology The Solution

The bank deployed an enterprise-grade Client Lifecycle Management (CLM) platform to orchestrate the entire end-to-end journey. The solution integrates with internal core banking systems and external data providers (e.g., company registries, watchlists) via APIs to automate data capture and validation. It employs a rules-driven workflow engine that automatically triggers the correct compliance checks based on the client's jurisdiction and product selection, ensuring a standardized, audit-ready process while enabling a 'digital-first' self-service portal for clients.

settings_suggest Technical & Deployment Specs

Integrations
Salesforce, Core Banking, Watchlist Providers
Deployment Model
SaaS
Data Classification
Confidential
Estimated TCO / ROI
Offset by efficiency gains
POC Summary (2020-01-01 to 2020-06-01)

"UK Corporate Banking rollout."

shield Risk Register & Mitigation

Risk Factor Severity Mitigation Strategy
Integration Complexity Medium API-first middleware layer
User Adoption Low Change management program

trending_up Impact Trajectory

Audited value realization curve

80% Faster Onboarding Time Verified Outcome
Primary KPI40% Reduction in Audit Costs
Audit CycleIntegrated Multi-Jurisdiction Compliance

policy Compliance & Gov

  • Standards: KYC, AML, MiFID II
  • Maturity (TRL): TRL 9
  • Evidence Score: 8/10
  • Data Class: Confidential

folder_shared Verified Assets

description
Verified Case Study
PDF • Version 3
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Technical Audit
PDF • Audited
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Security Architecture

The "Blind Verification" Protocol

How we verified these outcomes for European Banking Giant without exposing sensitive IP or identities.

Private
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1. Raw Evidence

Audit ID: #PRIV-335
Evidence: Direct SQL Logs
Public
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2. Verified Asset

Outcome: Verified
Ref ID: #COI-335

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