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92
Paris, France / Boston, USA Public (Euronext: QDT)

Intelligent AR & Customer Communications

Quadient (formerly Neopost) • Led by Geoffrey Godet (CEO - Transformation Leader)

🔒 Confidential
COI SCORE 92 VERIFIED

🔬 The Innovation Core

The Pain Point

Mid-market finance teams are trapped in a 'Cash Flow Fog,' using disparate tools for AR (Invoicing) and AP (Payables), resulting in reactive collections, manual data entry errors, and an inability to forecast liquidity accurately.

The Solution

A modular 'Intelligent Communication Automation' platform that unifies AR (via YayPay acquisition) and AP (via Beanworks). It uses predictive AI to analyze payer behavior, automatically predicting *when* a customer will pay with 94% accuracy, while offering a self-service portal that digitizes the entire customer interaction.

⚡ Verified Impact

● Validated
94% (AI Model)Forecasting Accuracy
34% (Avg)DSO Reduction
3x Efficiency GainProductivity
+12% ARR CAGRDigital Growth
CERTIFICATION

Gold Standard

TRL 9/9

📊 Market Traction

Revenue History ($M)

Market Share

🧠 Analyst Verdict: Mid-Market Leader

"Quadient has successfully executed a massive pivot from a legacy 'Mail Meter' hardware company to a digital SaaS leader. Their AR automation (built on YayPay) is the de-facto standard for the mid-market (NetSuite/Sage users), offering a 'Quick-to-Value' alternative to heavy enterprise tools like HighRadius, with a unique ability to bridge physical mail and digital invoicing."

✅ Pros

  • Predictive Precision: AI models predict payment dates with 94% accuracy, allowing controllers to trust their cash forecasts.
  • Unified Visibility: Unique integration of AR and AP (Beanworks) provides a 360-degree view of net cash position that standalone AR tools lack.
  • Omni-Channel Reach: Leverages Quadient's legacy strength to seamlessly switch between digital invoices and physical mail for traditional customers.

⚠️ Risks

  • Legacy Complexity: As a transformed hardware giant, navigating the broader Quadient portfolio (Lockers, Mail) can be confusing for pure-play SaaS buyers.
  • Enterprise Depth: While dominant in the mid-market, it lacks some of the specialized 'deduction management' depth required by Global 2000 manufacturers.
  • Integration Depth: Connectors are strong for NetSuite/Sage but less customizable than Billtrust for custom legacy ERPs.

🛠️ Use Cases

💡
Predictive Collections

Scoring customers (A-F grade) based on actual payment speed to prioritize collector calls.

💡
Self-Service Portals

Allowing buyers to pay via ACH/Credit Card and dispute line items without calling support.

💡
Hybrid Invoicing

Automatically falling back to physical mail (outsourced) if a digital invoice email bounces.

Market Maturity

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9

Commercial Grade

Fully audited operational history. Ready for scale.

6

Prototype / Pilot

Functional in relevant environments. High risk, high reward.

Current Maturity Status

TRL Score 9.0 / 9.0
  • check_circle Technology validated in lab (TRL 4)
  • check_circle System prototype demonstration (TRL 7)
  • check_circle Actual system proven in operations (TRL 9)
Transparency

Forensic Evidence Chain

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Technical Diligence

> Architecture Review: PASS
> Security Audit: ISO 27001
> Scalability Test: 10k TPS

Customer Verification

> Client Interview: #8821
> Deployment Status: LIVE
> ROI Confirmed: 18% Savings

Certification Issued

STATUS: VERIFIED verified

Enterprise Action Center

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